Welcome to PAPERNESTS, a brand of MAHALAXMI ENTERPRISE. We respect your privacy and are committed to protecting the personal information you share with us through our website, https://www.papernests.com/.
This Privacy Policy explains how we collect, use, store, and protect your information when you browse our website, purchase our products, or contact us regarding our paper, stationery, and craft supplies.
By using our website, you agree to the practices described in this Privacy Policy.
We may collect the following types of information when you visit our website or place an order.
Personal Information
Full name
Phone number and email address
Billing and shipping address
Order details and purchase history
Payment confirmation and transaction-related information
Information submitted through contact forms, emails, or customer support requests
Technical Information
We may automatically collect information such as your IP address, browser type, device details, pages visited, and website usage data to understand visitor activity and improve our website.
We use the information collected for the following purposes:
To process and deliver customer orders.
To provide paper products, stationery, art supplies, and craft accessories.
To confirm purchases and share order updates.
To respond to customer questions, complaints, and product inquiries.
To process eligible returns, refunds, or replacements.
To improve our website, products, and shopping experience.
To prevent fraudulent transactions and protect website security.
To send promotional offers and product updates where permitted by law.
Payments made through our website may be processed by third-party payment service providers. These providers handle payment information according to their own privacy and security policies.
We may receive transaction details, payment status, or confirmation necessary to process your order. We do not intentionally store complete payment card details on our own systems unless expressly stated and appropriately secured.
Customers should review the privacy policies of the relevant payment providers before completing a transaction.
Our website may use cookies and similar technologies to maintain shopping cart information, remember preferences, analyse website traffic, and improve website functionality.
You can manage or disable cookies through your browser settings. Some website features may not function correctly if certain cookies are disabled.
Where required by applicable law, we will obtain consent before using non-essential cookies or tracking technologies.
We do not sell or rent customers' personal information to third parties.
We may share relevant information with trusted third parties when necessary to operate our business, including:
Payment gateways for processing transactions.
Courier and logistics partners for order delivery.
Website hosting and technical service providers.
Analytics and marketing service providers, where applicable.
Government authorities or legal bodies when disclosure is required by law.
We take reasonable steps to ensure that information shared with service providers is limited to what is necessary for the intended purpose.
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
However, no method of online transmission or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.
We retain personal information for as long as necessary to fulfil orders, provide customer support, maintain business and transaction records, resolve disputes, and comply with applicable legal requirements.
When information is no longer required, we take reasonable steps to delete or securely dispose of it, subject to applicable retention obligations.
Our website may contain links to third-party websites, payment platforms, or other services. These websites may have separate privacy policies and practices.
PAPERNESTS and MAHALAXMI ENTERPRISE are not responsible for the privacy practices or content of third-party websites. We encourage you to review their policies before providing personal information.
Subject to applicable law, you may request access to your personal information, correction of inaccurate details, or deletion of information where permitted.
You may also withdraw consent where processing is based on consent or opt out of promotional communications.
To exercise your rights, please contact us using the details provided below. We may need to verify your identity before processing your request.
Our website is intended for customers and visitors interested in our products and services. We do not knowingly collect children's personal information in violation of applicable law.
If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.
We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, or applicable legal requirements.
Any changes will be published on this page with an updated date. We encourage you to review this page periodically.
Have a product enquiry, bulk requirement, or need more information about our paper and craft essentials? Get in touch with the PAPERNESTS team — we’re happy to help.
Plot No. C-3, Mahavir Complex, Valpada,Bhiwandi-421302, Maharashtra, India
+91 8369236507
2024mahalax@gmail.com
